neurolight policy

Privacy Policy

Neurolight Privacy Policy

At Neurolight, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988.

1. Information We Collect

We may collect personal information including:

  • Your name and contact details (e.g. email, phone number)
  • Your child’s information relevant to therapy services
  • Referral information from healthcare professionals or educators
  • Information provided through contact forms on our website

2. How We Use Your Information

We collect and use your information to:

  • Provide occupational therapy services
  • Respond to enquiries and referrals
  • Communicate with families, schools, and other professionals
  • Manage appointments and documentation

3. Disclosure of Information

We may share information with:

  • Parents or guardians (as appropriate)
  • Educators and healthcare professionals involved in your child’s care
  • Third-party service providers (e.g. secure practice management systems)

We will only share information with consent, unless required by law.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.

5. Access and Correction

You may request access to or correction of your personal information at any time by contacting us.

6. Website Use

Our website may collect limited non-identifiable data (e.g. cookies, analytics) to improve user experience.

7. Contact

If you have any questions about this Privacy Policy, please contact:

Naomi.Wang@neurolightot.com.au
+61 452 528 016
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Our services are aligned with the current NDIS pricing
arrangements.

If you would like more information about fees and our
services, feel free to get in touch.

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